Disclosure Notices

Disclosure notice to short-term insurance policyholders
Important – please read carefully – disclosure and other legal requirements

(This notice does not form part of the Insurance Contract or any other document)

As a short-term insurance policyholder, or prospective policyholder, you have the right to the following information :

1.Your financial service provider

1.1

Disclosure

Name:Oracle Financial Services ( Pty) Ltd

Registration number: 2017/225880/17

FSP number: 48509

Regulated by: Financial Service Conduct Authority (FSCA

Physical Address: 4 Amie Bava Square,100 Market Street ,Polokwane,0699

Telephone number: 015 101 1569

Website: www.oraclefs.co.za

E-mail address: info@oraclefs.co.za

We accept all legal proceedings and legal documents at the following address:

4 Amie Bava Square, 100 Market Street, Polokwane, 0727, Limpopo, South Africa

1.2 Legal status and any interest in the Insurer

Private Company with no direct financial interest in the Insurer. This intermediary receives less than 30% of its total income from the Insurer.

1.3 Professional Indemnity and Guarantees

Your Financial Services Provider does have Professional Indemnity Insurance.

1.4 Details of how to institute a claim

Should you have a claim against your policy, please do the following:

(a) Notify our claims department at the above address or by telephone on 015 101 1569.
We will send you the necessary forms and advise you on the procedures.

1.5 Complaints

If you have a query about this policy or you are in any way unhappy with the service that you have received, please contact your Financial Services Provider in sub-section 1.1 above.

1.6 Written mandate to act on behalf of the Insurer

This certifies that the Insurer has granted a mandate to the intermediary to represent the Insurer and to accept business and issue policies on behalf of the Insurer.